Shipping Policy
Upon placement of your order, an order confirmation e-mail will automatically be sent out to you at the e-mail address provided during the check out procedure. Once full payment has been received and your order has been processed for shipping, you will receive a second e-mail from Deadwood Trading Co. containing your shipment tracking number and all other pertaining shipping information.
Most of our products are in stock and available to be shipped within 1-3 business days and quite often are shipped earlier.
Backorders: If the item you have purchased is unexpectedly backordered, you will receive order status emails from us notifying you of the backorder. Should you require further information, Deadwood Trading Co. should be contacted at orders@deadwoodtrading.com.
Shippers: We use different shippers for different items. Most items are shipped through FedEx or USPS, but a few of our warehouse only use UPS. All International orders are shipped through USPS. The shipping company used will be clearly marked in your shipment tracking e-mail and under your account's order history page. Packages ship from various warehouse throughout the country so delivery times may vary.
Unrivaled Product Selection
At HatCountry, we offer the widest range of cowboy and cowgirl hats you won't find anywhere else. From classic styles to the latest trends, we've got the perfect fit to match your unique style. Top brands like Stetson, Resistol, and Charlie 1 Horse are all here under one roof.
Exceptional Customer Service
We treat our customers like family, makin' sure your shopping experience is smooth from start to finish. With fast shipping and hats packed safely to arrive in perfect form, we stand behind every product we sell. Our team is always ready to lend a hand, just like a good neighbor.
FREE Shipping - Orders Over $99
Enjoy free shipping when you spend over $99. We make it easy to get the hats and accessories you love without extra shipping costs weighin' you down. No hidden fees or unexpected surprises—just straightforward savings that let you focus on findin' the perfect hat.
Hassle-Free 30-Day Returns
Shop with confidence knowing we offer a hassle-free 30-day return policy. If your new hat isn't just right, returnin' it is as easy as a country breeze. We believe in keepin' things simple and fair, so you can exchange or return your purchase without any fuss. You're our top priority.